What is VoIP?

VoIP is a shortened phrase of Voice over Internet Protocol, also called IP telephony, which is a method and technologies to perform voice communications and multimedia sessions over Internet Protocol networks, such as the Internet. VoIP service providers have advanced such as next-generation calling, texting, video, and conferencing features. Using a VIP system for different businesses reduces costs and improves employee performance. This system is the best alternative to traditional systems, and its use is increasing due to its performance.

How do IP phones work?

The internet is the first thing that the VoIP system needs to work. The VoIP system over a broadband connection converts analog voice signals into digital signals. In simple words, IP phones work by taking telephone conversations and routing them through a VoIP system, over a network cable, into the network, and then out and into the internet. A typical VoIP configuration involves a desk phone and a SIP server, which is typically a VoIP service provider.

Features and Benefits

Here are the top features offered in a VoIP phone system:

Higher Call Quality

Since VoIP uses an internet connection, it offers higher call quality when compared to alternatives.

Low Cost

VoIP is the best low-cost alternative to the traditional telephone system because it uses the internet connection, which reduces many running costs.


VoIP can be manipulated around your businesses exact requirements, and it means that you can build a VoIP system that meets your needs quickly. 


IP phones have a high level of security, which is why all companies can have their conversations in a secure environment.


VoIP systems are very reliable for every business and these systems have been developed over many years.

Easily Scalable

VoIP is a scalable system because it uses the internet for calls and adding new users is effortless.

VoIP vs Traditional Phones: Similarities and Differences

As you know, VoIP and traditional phones are different in their connecting, operating and handling calls. Here are other differences:

VoIP phones use the Internet to connect to the phone network, but traditional phones require dedicated copper wiring separate from an Ethernet connection.

VoIP phones depend on user accounts, not phone numbers but traditional phones are connected to the phone number, and without it, they will not be able to communicate.

Traditional phones sound quality is much lower than VoIP phones.

But there are also similarities between VoIP phones and traditional phones:

The Keypad of VoIP phones is the same as desk phones.

Both types of phones have dedicated buttons for features such as call hold, call transfer, and caller ID.

Both phones are physically similar in design.